Terms and Conditions

Effective Date: October 23, 2025

Website: www.yoshivampharma.com

Entity: Yoshivam Pharma LLP

1. Introduction

Welcome to Yoshivam Pharma LLP (‘we,’ ‘our,’ ‘us’). These Terms and Conditions (‘Terms’) govern your access to and use of our e-commerce platform for purchasing medicines, supplements, and healthcare products. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please discontinue use immediately.

2. Eligibility

  • You must be at least 18 years old to use or purchase from this website.
    • For prescription medicines, you must hold a valid prescription issued by a registered medical practitioner.
    • We reserve the right to verify age and prescription details before processing any order.

3. Use of the Website

You agree to:
• Provide accurate and complete information when registering or placing an order.
• Not use the website for fraudulent, illegal, or abusive purposes.
• Not copy, modify, or interfere with the website’s functionality.
• Maintain the confidentiality of your account credentials.

Any misuse may result in account suspension or legal action.

4. Product Information and Availability

We aim to ensure that all product descriptions, prices, and availability details are accurate; however, errors may occur. Product images are for representation only; actual packaging may vary.

5. Pricing and Payment

  • All prices are listed in Indian Rupees (INR) and include applicable GST unless stated otherwise.
    • Payment methods include credit/debit cards, UPI, wallets, and net banking via secure gateways.
    • Yoshivam Pharma LLP does not store card or payment credentials.
    • We reserve the right to modify prices or offers without prior notice.

7. Shipping and Delivery

  • Orders are processed only after successful payment.
    • Estimated delivery times depend on location, stock availability, and courier constraints.
    • Delays due to natural disasters, transport strikes, or other unforeseen events are beyond our control.
    • Ownership of goods passes upon delivery to the customer.

8. Returns, Refunds, and Cancellations

Refer to our Return and Refund Policy available at [Return Policy Link]. Non-returnable items include prescription drugs, opened or temperature-sensitive products.

9. Limitation of Liability

  • Yoshivam Pharma LLP is not liable for any side effects, reactions, or outcomes resulting from medicine use.
    • All medicines should be taken as per a registered medical practitioner’s advice.
    • Our liability is limited to the value of the order in question.
    • We are not responsible for delays or losses caused by third-party courier services.

10. Intellectual Property

All website content—including text, logos, graphics, and trademarks—is owned by Yoshivam Pharma LLP. Reproduction or redistribution without prior written permission is prohibited.

11. Privacy and Data Protection

We value your privacy. Please refer to our Privacy Policy to understand how your personal and health data are collected, used, and protected.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Pune, Maharashtra.

13. Contact Information

For queries or complaints:
Email: info@yoshivampharma.com, yoshivampharmallp2023@gmail.com
Phone: 8057050505
Address: C/O Lohade hospital Building, Anna Sahib Nagar,Pimpri Chinchwad,Maharashtra-411019.